Shipping & Installation Policy

Last updated: 2026 · Pure Plus Filters · pureplusfilters.com.au

How "shipping" works for an installed product

Our system isn't posted to you — it's delivered and installed by the licensed plumber assigned to your job. There's no separate shipping charge for installed orders; it's built into your fixed quote.

System-only purchases

If you purchase the system only ([PLACEHOLDER:PRICE_SYSTEM_ONLY]), we ship Australia-wide from our Clyde North warehouse [PLACEHOLDER:SHIPPING_TERMS]. Note: in Victoria, connection to the mains water supply must be performed by a licensed plumber.

Replacement cartridges

Replacement cartridge sets ([PLACEHOLDER:PRICE_CARTRIDGE_SET]) ship Australia-wide. Your two free resupply sets: the first is provided at installation, the second ships free when due — we contact you around the due date.

Install scheduling & lead times

• Metro Melbourne: typically 1–2 weeks from quote approval
• Geelong, Ballarat, Bendigo, Mornington Peninsula: 2–3 weeks
• Regional Victoria: 3–4 weeks, on scheduled runs

We'll confirm a date and arrival window when booking. If we need to reschedule, you'll get as much notice as we can give.