Warranty

Last updated: 2026 · Pure Plus Filters · pureplusfilters.com.au

Product warranty

The 3-stage whole-home filtration system is covered by a manufacturer warranty of [PLACEHOLDER:WARRANTY_YEARS] against defects in materials and workmanship. Consumable filter cartridges are wear items and aren't covered for normal exhaustion — which is why every install includes 2 free replacement sets covering roughly your first 18–24 months.

Installation warranty

Installation workmanship is covered by the licensed plumber performing the work, as required under Victorian plumbing regulations [PLACEHOLDER:INSTALL_WARRANTY_DETAIL].

Making a claim

Call 0468 333 267 or email info@pureplusfilters.com.au with your install date and a description of the issue. Warranty claims are assessed promptly; if a covered defect is confirmed, we repair or replace the affected component at no cost.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.